Customer Service

What if I lose my Starbucks Card?

If your card is registered, your membership in My Starbucks Rewards and any remaining card balance will be protected at the time you notify us of its loss. After logging in to your My Starbucks Rewards account, visit the Lost Card section and click on the Report Lost/Stolen link. We'll freeze your remaining balance at the time you report your card as lost or stolen, transfer it to a new Starbucks Card and mail you the replacement immediately - without hassles or fees. You can also contact us through our My Starbucks Rewards Hotline: 0800 22 00 66.
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